Shipping & Delivery Information: After a purchase has been completed, most items will ship within one business week. However, please allow up to 30 days for items to arrive.
Return Policy: Any unopened CDs or other merchandise may be returned within 30 days of receipt for a full refund. CDs that have been opened may not be returned for a refund. Should merchandise receive damage during shipping, please return the item and a replacement will be sent. Damaged items must be received within 30 days of customer receipt. Shipping costs for returns are the responsibility of the sender. Northwest University will ship a replacement item free of charge upon receipt of the damaged item.
If you are returning an item, please include your name, order number, and reason for return along with the item. |