Assistant Director of Short Term Program/Senior International Student Advisor
|Job ID #||20-002|
|Reports To||Director of International Education|
The Office of International Education Department is hiring an Assistant Director for Short-Term Program / /Senior International Student Advisor to effectively manage short term programs, immigration, and international academic advising at Northwest University (NU). Qualified candidates will lead short term programs, create clear admissions and immigration systems, provide accurate status counseling, and advise students toward clear academic goals and courses of study. Candidate is expected to: provide excellent customer service at all stages of short-term programs and international students’ contact with NU, provide students, staff and the general public with information about short-term programs, international admission process and requirements, and collaborate with various departments on campus to ensure efficiency of the international admission process.
- International Recruitment and Admissions:
- Manage admissions logistics with IT, Marketing, and the CRM software (Salesforce).
- Collaborate with the Director to guide and set admissions policies for NU CELE, undergrad and graduate students.
- Manage student application review process, compile relevant documentation and review in a timely manner, issue I-20 and other required documents in a professional and timely fashion.
- Collaborate with international admission counselor so initial admission inquiries in the CRM system, in person, via phone and emails are followed up in a timely manner as needed, follow-up regularly as needed.
- Assist in recruiting efforts (international travel required).
- International Student Advising:
- Serves as the lead Designated School Official (DSO) as approved by the Department of Homeland Security.
- Maintain and update student records in SEVIS and ISS student databases to ensure University compliance with U.S. federal immigration rules, regulations and policies.
- Advises international students on regulations and University policies related to their non-immigrant visa status to help students comply with federal immigration regulations, policies, and procedures
- Must understand, stay up-to-date, and implement institutional policies and protocols allowing international students at NU to achieve their academic goals and ensuring the University is in compliant with all federal regulations.
- Host immigration informational workshops and create print & web materials for both students and campus audiences.
- Short Term Program:
- Oversee the logistics of the short-term program.
- Collaborate with Director of International Education, Program Coordinator, CELE Lead Instructor, other members in the department and on campus and provide leadership roles in the hiring process for student workers.
- Train and oversee Cultural Guides during camp season.
- Lead the short-term programs.
- Student Life Support:
- Design and deliver International Student Orientation programming.
- Identify at-risk students, liaise with staff from various departments on campus, and design a regular meeting schedule to work with the students to improve retention.
- Design a system to track students’ academic progress to improve retention.
- Provide workshop and orientation tasks. Mentor and guide students in understanding and acclamation to the life style standards and spiritual climate at NU.
- Administrative Support:
- Create and maintain educational recruitment agency database. Update and process commissions.
- Develop brochures and newsletters as needed for recruitment or enrollment activities.
- Maintain & Update ISS Office forms.
- Participate in staff meetings and reports as needed.
- Supervise student workers assigned to the position.
- Support international student with medical insurance as needed.
International Education is a highly collaborative department, and periodically all members assist with events, student concerns, and other duties as requested.
- M.A. in intercultural studies, international business (or some internationally-related degree), education, or a related field, and at least three years of experience advising international students at a college or university regarding F-1 matters.
- Strong understanding and knowledge of federal immigration rules, regulations and policies as well as previous experience as a SEVP approved Designated School Official. Understanding of and experience using the SEVIS database system.
- Excellent written and oral communication skills, including experience with public speaking and ability to present information in a clear and positive way to students from a various cultural backgrounds.
- Ability to understand, apply, and communicate complex immigration regulations and university policy.
- Superior analytical and problem-solving skills.
- Ability to work under pressure, managing multiple deadlines simultaneously.
- Strong organizational skills and acute attention to detail.
- Proven experience working with diverse populations, sensitive and understanding of cultural differences.
- Ability to work independently without supervision or assistance.
- Demonstrate experience with Microsoft Word, Excel and PowerPoint.
- Demonstrated commitment to maintaining a safe work environment free of harassment, violence and unlawful discrimination.
Work is generally performed indoors in a typical office setting. Frequently required to be in front of a computer screen for long periods of time.
The functions are usually performed while standing, but may involve some amount of time sitting, stooping, kneeling, bending, crouching, lifting (max. of 40 lbs.), walking, carrying, reaching, stretching, climbing, perform repetitive motions of the hands or wrists and other movements. The abilities of seeing, hearing and speaking are also required.
Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of Northwest University, as outlined in the Employee Manual.
Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of Northwest University.
You may submit your package by mail, scan and email, or fax.
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
Fax: (425) 739-0695
Inquiries regarding staff positions may be made to:
Human Resources Office
5520 108th Ave NE, Kirkland, WA 98033
Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.