Staff Position

Student Support Specialist for CAPS

Position Details

Job ID # 16-870
Department College of Adult and Professional Studies
Reports To Associate Director of Operations

Position Summary

This position serves as the Student Support Specialist for the College of Adult and Professional Studies (CAPS) for the Online, Adult Evening and Church Partnership Programs. This position helps to advise CPP students with their academic schedules and provide student support for CAPS students.

Essential Functions

  1. Advising and tracking
    • Assists with student advising for CPP students
    • Creates advising schedules and student registration
    • Communicates with students and CPP coordinators regarding academic schedules
    • Monitors student progression towards their degrees
  2. Provides student support for Online, Adult Evening and CPP
    • Regular grade checks
    • Monitor satisfactory academic progress
    • Post Discovery-based curriculum
    • Assists Office Coordinator as needed
  3. Responsible for reports as needed in the areas of assessment, enrollment, etc.
  4. Perform other work-related duties as assigned 

Education/Experience/Skills

  1. Three years of experience working in an office setting, utilizing the skills requisite to successfully perform the duties of this position. BA preferred.
  2. Demonstrates strong computer skills, including accuracy and proficiency in MS Office Suite (Word & Excel) and WordPress.
  3. Comfortable with high computer usage and knowledgeable regarding database management systems.
  4. Ability to use office equipment, copier and fax machine.
  5. Ability to multi-task, work independently and cooperatively.
  6. Detail oriented and organized.
  7. Strong communication and interpersonal skills necessary.
  8. Some university experience desired.
  9. Demonstrate commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.
  10. Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues.

Lifestyle Standards

Recognize, understand, and agree to live by the moral and ethical standards of Northwest University as outlined in the Assemblies of God Statement of Faith, the Northwest University Community Affirmation statement, and the Northwest University Statement of Principles.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of Northwest University.

You may submit your package by mail, scan and email, or fax.

Northwest University
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
.(JavaScript must be enabled to view this email address)
Fax: (425) 739-0695

Inquiries regarding staff positions may be made to:

Human Resources Office
Northwest University
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
.(JavaScript must be enabled to view this email address)

Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.


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