Staff Position

Financial Aid Counselor

Position Details

Job ID # 16-877
Department Financial Aid Services / Enrollment Services
Reports To Director of Financial Aid

Position Summary

The Financial Aid Services Office maintains oversight of the $4 million student loan programs (all federal, state and alternative loan programs) at Northwest University; oversees student financial counseling services provided by the FASO; shares in management of applicant files; administers the Outside Scholarship Program at Northwest University; manages the following State student aid programs: WAVE, WSNG, WA Scholar, Teacher Education Grant.

The Counselor reviews financial information, to include the FAFSA and other pertinent sources, and makes specific Financial Aid awards for students.  This includes decision making on Title IV (Federal), State, Private and Institutional funds maintaining compliance to federal and state laws and Northwest University Policy.  This is a full-time, 1.0 FTE position.

Essential Functions

Financial Aid Counselors are required to know many differing functions within the area.  At any given time, the counselor’s primary duty may be responsibility for a specific area of the office work.  Cross training on all functions is imperative.  The willingness and ability to multitask in any/all of the following broad areas is necessary.

  1. As Overseer of the student loan programs at Northwest University:  implements and manages student loan software; reconciles with Northwest University’s Business Office; liaisons with Lenders, Guarantors, and Servicers; formulates and implements the student loan debt management program.   Specific duties include determination of student loan eligibility, certification of loan applications, tracking of delinquent and defaulted borrowers, responsible for FFELP and Perkins Loan disbursement letters, maintains EFT files.     
  2. As Outside Scholarship Coordinator:  reconciles with Northwest University’s Business Office; provides written and verbal communication with outside agencies, churches and students in coordination with the Northwest University Advancement office; and awards and revises student packages to reflect receipt of said scholarships.
  3. As Manager of Washington State Grant/Scholarship Programs:  liaison with the Higher Education Coordinating Board; represents Northwest University at state meetings; oversees  the management of the Washington State Need Grant Program; responsible for reconciliation and fund management of the WSNG program,  the WAVE, WA Scholars, and Teacher Education Grant; manages warrant requests and is responsible for reconciliation.
  4. Responsible for financial aid counseling services; schedules and participates in meetings with prospective students/families in coordination with the Admissions Office; counsels current student/families; trains FASO staff in the expertise of such counseling.
  5. Shares responsibility with other staff members in reviewing, awarding and verification of student applications. 
  6.  Participates in weekly staff meetings to enhance skills and share knowledge with team.
  7. Hires, trains and supervises two student employees.
  8. Participates in financial aid training offered off-campus:  state and federal training opportunities and represents Northwest University at the annual state meeting (WFAA).
  9. Responsible for Northwest Friday presentations and new student orientations.
  10. Performs other work-related duties as assigned.  


  1. Detail oriented.
  2. Strong math and computer skills (Excel, Word, PowerFaids).
  3. 3 years’ experience in financial aid (FFELP, Washington state aid programs, and federal campus-based programs).
  4. Bachelor’s degree.
  5. Ability to work independently and also to be part of the financial aid/enrollment team.
  6. Supervisory experience.
  7. Strong public speaking skills.
  8. Excellent customer service skills.
  9. Demonstrated commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.
  10. Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues.

Lifestyle Standards

Recognize, understand, and agree to live by the moral and ethical standards of Northwest University as outlined in the Assemblies of God Statement of Faith, the Northwest University Community Affirmation statement, and the Northwest University Statement of Principles.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (, or in the Human Resources Office of Northwest University.

You may submit your package by mail, scan and email, or fax.

Northwest University
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
.(JavaScript must be enabled to view this email address)
Fax: (425) 739-0695

Inquiries regarding staff positions may be made to:

Human Resources Office
Northwest University
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
.(JavaScript must be enabled to view this email address)

Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.

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