Staff Position

Graduate Enrollment Counselor

Position Details

Job ID # 19-991
Department College of Ministry
Reports To Dean of the College of Ministry

Position Summary

Reports to the Dean of the College of Ministry, responsible for facilitating all aspects of student recruitment and promotion of College of Ministry graduate programs, to ensure consistent enrollments of qualified students. This is a full-time, 1.0 FTE position.

Essential Functions

  1. Facilitates all aspects of recruitment and initial enrollment of new students:
    • Follows personal contact from all inquiries for enrollment into all COM Graduate programs (includes phone, e-mail, website, and letters);
    • Performs, tracks and maintains data entry associated with prospect, inquiry, and applicant processes in the university’s database system; Salesforce integration;
    • Makes recommendation to the Dean to admit or deny applicants;
    • Facilitates creation, maintenance and processing of  prospective and applicant student files until completion of the initial enrollment; 
    • Guides new students through admission, matriculation, and pass off to the College of Ministry Program and Administrative Coordinator.
  2. Establish, promote and negotiate recruitment contacts with churches, colleges and universities, seminaries, Christian organizations, businesses, and corporations to attract qualified students:
    • Distributes and maintains quality control of promotional literature
    • Conducts on site PR visits;
    • Promote COM Graduate programs at college fairs, denominational events, conferences, and other events on and off campus.
    • Plays a key role in NU Grad fair and NU alumni events.
  3. Raises awareness of NU Grad programs through marketing efforts: 
    • Makes recommendations to the NU marketing department for how to promote programs;
    • Collaborates with the Dean to allocate advertising monies to meet targeted recruiting goals; Participates as one of the presenters and ambassadors for the COM Graduate programs;
    • Answers prospect questions and help students overcome obstacles;
    • Establishes rapport and builds program confidence with prospective students;
    • Persuades prospective students to become applicants.  
  4. Participates in the GOE team meetings and serves in a liaison position as assigned.
  5. Performs other work-related duties in cooperation with Dean and Program and Administrator Coordinator as assigned.

Education/Experience/Skills

  1. Bachelor’s degree required and Master’s degree preferred; excellent communication and interpersonal skills
  2. Strong sales background with the ability to convert applicants to matriculated status
  3. Strong computer skills in MS Suite (PowerPoint, Word, Excel, Access), preferred experience in Salesforce
  4. Exceptional people skills and customer service in addition to ability to build program credibility and confidence with potential students
  5. Strong public speaking & presentation skills for information sessions, church related speaking opportunities, job fairs, booths, etc.
  6. Experience with churches, job fairs, booths, etc. 
  7. Ability to track and follow-through details (essential for contact follow-up)
  8. Ability to track, prioritize, and meet work deadlines 
  9. Professional image 
  10. Willingness to be flexible and accommodate COM’s needs outside of general business hours
  11. Team player who is also a self-starter that can work independently
  12. Knowledgeable in the area of graduate degrees and adult learning
  13. Knowledge of and comfort with church culture and business community
  14. Demonstrates commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination
  15. Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues

WORKING ENVIRONMENT 

  1. Work is generally performed indoors.
  2. Some weekend/evening work required. 
  3. Travel, including overnight travel, is required.  
  4. Position works with strictly confidential information.
  5. Requires work in outdoor weather conditions periodically.
  6. Frequently required to be in front of a computer screen for long periods of time.

PHYSICAL DEMANDS 

The functions are usually performed while sitting, but may involve some amount of standing, walking, carrying, reaching, stretching, climbing, perform repetitive motions of the hands or wrists and other movements.  The abilities of seeing, hearing and speaking are also required. 


Lifestyle Standards

Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of Northwest University, as outlined in the Employee Manual.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of Northwest University.

You may submit your package by mail, scan and email, or fax.

Northwest University
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
.(JavaScript must be enabled to view this email address)
Fax: (425) 739-0695

Inquiries regarding staff positions may be made to:

Human Resources Office
Northwest University
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
.(JavaScript must be enabled to view this email address)

Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.


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