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Registrar Services Coordinator


Position Details

Job ID # 26-005
Department Registrar’s Office
Reports To Registrar/Assistant Registrar

Position Summary

Provides first-line student services in the Registrar’s Office, including internal and external communications with students, faculty, and staff, and provides support for the major functions of the Registrar’s office. This position will monitor database data entry accuracy, and provide assistance with the transfer credits review, registration activities, graduation and commencement activities, and coordinates regularly scheduled office projects. Full-Time Position, 1.0 FTE

Essential Functions

1.  Provide customer service at counter and various communication methods

  • Oversee the shared Registrar’s Office Shared Inbox.
  • Monitor and Coordinate with various staff with requests.

2. Monitor and maintain student permanent records for all academic programs

  • Enrollment justification, general filing, prepare records for permanent backup.
  • Oversee student demographics, FERPA status.
  • Reconcile missing grades and changes.
  • Oversee the processing of transcript requests, enrollment certifications, and outside requests for student records.

3. Assist with the Registration process

  • Responsible for the HS Concurrent program.

4. Assist with the Transfer Credit Review process

  • Monitor incoming transcripts for review.
  • Responsible for posting of awarded credits (CPL/PLA/NPP).

5. Assist with Graduation processes

  • Maintain Faculty Regalia for University Events.
  • Assist with the preparation of files for degree audits.
  • Assist with various student communication and diploma delivery.
  • Responsible for Professional Readiness Certificates.

6. Assist with the Academic Catalog Production

  • Coordinate and provide training with departmental editors.
  • Assist with data entry.

7. Monitor office & classroom supplies, print orders, and maintenance requests

8. Assist with special projects and perform other work-related duties as assigned

Education/Experience/Skills

  1. Ability to organize, prioritize work, meet deadlines, and use standard office tools including Microsoft Office 365
  2. Strong verbal, interpersonal, and communication skills.
  3. Proficient with personal computer, office machines, and various forms of communication and productivity tools. Knowledge of and ability to use databases desired.
  4. Three years of office experience desired
  5. Ability to read, write, speak and understand English well.
  6. Excellent attention to detail.
  7. Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues.
  8. Demonstrated commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.

WORKING ENVIRONMENT

  1. Work is generally performed indoors in a typical office setting.
  2. Position works with strictly confidential information.
  3. Frequently required to be in front of a computer screen for long periods of time.
  4. Limited weekend/evening work required.

PHYSICAL DEMANDS

The functions are usually performed while sitting, but may involve some amount of time standing, stooping, kneeling, bending, crouching, lifting (max. of 40 lbs.), walking, carrying, reaching, stretching, climbing, perform repetitive motions of the hands or wrists and other movements. The abilities of seeing, hearing and speaking are also required.

Compensation

Based on education and experience, the position has a hiring range of $20.50/hour to $21.82/hour plus excellent benefits. 


Lifestyle Standards

Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of Northwest University, as outlined in the Employee Manual.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of Northwest University.

You may submit your package by mail or email.

Northwest University
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
.(JavaScript must be enabled to view this email address)

Inquiries regarding staff positions may be made to:

Human Resources Office
Northwest University
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
.(JavaScript must be enabled to view this email address)

Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.


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Northwest University admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally afforded or made available to students at the university. Northwest does not discriminate on the basis of sex, race, color, national and ethnic origin, age, disability, or status as a veteran in the administration of its educational policies, admissions policies, or scholarship and loan programs and athletic and other school-administered programs.